Version: 1.0.0 | Published: 17 May 2024 | Updated: 566 days ago

Daily 111 Winter Collection

Dataset

Summary

Type:
collections
Applies To:
NHS 111 services
Topics:
Service
Care Settings:
Urgent and Emergency Care

Documentation

Description:

Items collected are:

  • total number of calls offered
  • number of abandoned calls after 30 seconds
  • number of answered calls
  • answered within 60 seconds
  • calls where person triaged
  • number of calls to a clinician
  • ambulance dispatches
  • recommended to attend A&E
  • recommended to attend primary care
  • total Call Handle Time

Document Control

Technical Committee:
Data Co-ordination Board (DCB)
Mandated:
No
Status:
retired